Monday, December 15, 2014

Please watch for the upcoming year end release for Darwin 10 and Darwin 2013!

Monday, December 8, 2014

ThinkWare will be closing at 5:00 PM EST on Friday, December 19 for our Holiday Party. Pager support will be available for emergencies.

Wednesday, December 3, 2014

Remote Check Printing

As PEO/ASO customers demand more functionality through the cloud, Remote Check Printing has become a more popular option.  DarwiNet Client Self-Service allows the PEO/ASO's customer to print checks themselves without any cumbersome file transfers or software to install.

Once payment is received, or whatever the internal business process requires, the PEO/ASO simply presses a button to release the checks to the customer web portal for printing.

The check printing is a secured procedure - a reprint requires permission from the PEO/ASO.

Check out this video to see how it works:

Thursday, November 13, 2014

Affordable Care Act reporting

Thinkware is currently reviewing IRS forms 1094 and 1095, which are required for Affordable Care Act reporting . Thinkware will be reviewing Microsoft’s functionality along with our current functionality to incorporate these forms for Darwin. If you have any questions, please contact

Wednesday, November 12, 2014

Final Call for Year End Workshop

FINAL CALL for our 2nd Year End Workshop being held December 18 & 19 at our Cincinnati office. There are stilla few spots left! Please register by Friday, November 14. Direct any questions to

Tuesday, November 11, 2014

Holiday Hours

ThinkWare Holiday hours - ThinkWare's office will be closed on Thursday and Friday November 27th and November 28th for the Thanksgiving Holiday. We will also be closed on Wednesday December 24th and Thursday December 25th in observance of the Christmas Holiday; and, on Thursday, January 1st in observance of the New Year Holiday. As with all holidays, Emergency Support will be available via pager (513-598-3300) from the hours of 9 AM until 2 PM EST for Application Support and 7 AM until 2 PM EST for Technical and DarwiNet Support. There are options on our automated phone system that allow you to select Technical Support, Application Support, or DarwiNet Support according to your question. Our phone system will page an appropriate Representative and he/she will then call you back. Note: E-mails received on a holiday will not be processed until the following business day.  ThinkWare will be closing at 5:00pm EST on Friday December 19th for our Annual Christmas Party. Again Emergency Support will be available during this time. Thank you, Client Services ThinkWare

Friday, November 7, 2014

Third-Party Sick Pay Recap

The IRS has released the 2014 Form 8922, Third-Party Sick Pay Recap. At APA’s 9th Annual Capital summit, the IRS announced that, beginning with tax year 2014 (reports filed in 2015) , the IRS would take over responsibility for accepting and processing third-party sick pay recap reporting from the Social Security Administration (SSA; see PAYROLL CURRENTLY, Issue No. 4, Vol. 21). The form is available on the APA website at

Thursday, October 30, 2014

ACA Reporting

Whatever your feelings are for the Affordable Care Act (Obamacare), it presents both challenges and opportunities for the PEO/ASO industry.  Customers will now be looking to the PEO to provide them crucial information about whether they are meeting the mandated requirements of small, medium and large size businesses.

At ThinkWare, using feedback from our clients and our client based steering committee, we are closely monitoring these requirements and adding functionality to allow our customers provide this service to the businesses that count on them for Payroll and HR functionality.

As you can see above, we provide a library of Reports to determine employer size, whether or not insurance meets the affordability standard required by the ACA and other critical information. 

In addition, the PEO can run "what if" scenarios for clients that will allow them to determine if wage increases and premium changes will maintain affordability into the next year.

Using this in a demonstration company can allow sales reps to be armed with ACA sample reports when they go on sales calls - highlighting the differentiation of services their PEO can offer versus the competition.

In addition, this information is integrated into our DarwinCRM Workflow module - so automatic alerts can be sent internally or to the client when statuses changes, or a critical value is hit.

Tuesday, October 7, 2014

Darwin 2013 coming soon! Watch for the Darwin 2013 Release Preview coming in the next couple weeks.

Wednesday, October 1, 2014

Outlook Integration with the Darwin Business System

If your company uses Microsoft Outlook to manage email and calendaring, you will love the native integration the Darwin Business System for PEO/ASO's provides.

Outlook is not required to use many of these features (workflow and automatic emails for example), if your business happens to use Outlook, integration is already prepackaged and supported by our system.

See the short video here:

Tuesday, September 30, 2014

Year-End Workshop is right around the corner!

It’s hard to believe that tomorrow is the first day of October! November and December are just around the corner, and that means Year-End is coming. ThinkWare will be offering a Year-End workshop again this year. It is scheduled for December 11th and 12th, 2014. Location and Cost will be available in the coming weeks. We look forward to seeing you!!!

Thursday, September 25, 2014

Creating Tasks and Appointment using a Simple Workflow

The integration of Darwin and Microsoft CRM (and by extension Microsoft Outlook) allows users to easily create Tasks and Appointments.

Based on data changing, or a date being hit, Tasks and Appointments can automatically be created to assign items to users.  Watch the video below to see how:

Thursday, September 4, 2014

Simple Workflow Creation

The Darwin Business System allows for the creation of simple and complex workflows by the end user - very little technical skills required.  This video shows how to create a simple email alert based on data changing for the employee record.

In this case, the employee State Address is changed, and the Tax department is alerted via email to verify if any other changes are needed.

Wednesday, September 3, 2014


A robust ASO/PEO Software system must include a way for users to see Key Performance Indicators quickly and easily.  The Darwin Business provides this in multiples ways - one of the most popular methods is through the integrated Dashboards.

The linked Video will walk you through many of the popular out of the box and customized Dashboards our users utilized to stay on top of key areas of their company without having to slog through hundreds of reports.

Friday, August 29, 2014

Customer Service Tracking for PEO/ASO's made easy

Tracking Customer Service time and costs can be difficult for PEO and ASO companies.  Darwin CRM (based on the Microsoft Dynamics CRM Platform) can help automate this process.

Natively integrated with Outlook, or available through the web, Darwin CRM can auto track activities, appointments, tasks, emails and assign time and cost values to get a true cost of servicing clients beyond just payroll and invoicing numbers.

Thursday, August 28, 2014

Financial Integration in PEO Software

Financial integration is key to any PEO/ASO software system.  Maintaining a bridge to a third party product, manually creating journal entries or having to combine reports across systems causes lost time and resources that can be better spend servicing clients.

Integration IS efficiency and the Darwin Business System provides source code level integration into the Financials (GL/AR/AP).  When you run a payroll, or post any transaction, it automatically posts into the appropriate modules without secondary work.

See a short video showing this here:

Wednesday, August 27, 2014


Keep an eye on our YouTube Channel, updating the videos fairly regularly.  Some good content to learn what our systems can do.

Tuesday, August 26, 2014

Employee and Client On-Boarding is extremely important functionality for any PEO/ASO software.  Watch our video to see ThinkWare's robust On-Boarding module including On-Line Form Management.

Monday, August 25, 2014

Visit us at the NAPEO 2014 Annual Conference & Marketplace

We will be in booths 202 and 204 - come by for a demo and overview of the latest products from ThinkWare!